FAQ

Rewards Program 2021 

When will my rewards points expire?

  • Current rewards points will expire on December 21, 2021.

Will my rewards points transfer to the new program?

  • No, unfortunately, points will not carry over to the new program.

I have a lot of points, can I redeem multiple rewards on one transaction?

  • No, only one reward may be redeemed per transaction.

Where can I redeem my rewards?

  • You can redeem your rewards at any Chi’Lantro location. 

How do I know if I have rewards?

  • You can ask our team members at any location and we can check your account!

I have a question about my account, who do I contact?

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